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Legal Information

PRIVACY POLICY

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

ARTICLE 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you or continue collecting, using or disclosing your information at any time by contacting us at contact@univers-cheval.fr.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please see Shopify’s Terms of Service and Privacy Policy.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled.

Remember that certain providers may be located in or have facilities that are located in a different jurisdiction than you or us. So if you proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a US-based payment gateway, then your personal information may be disclosed under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

Links

You may be directed away from our site by clicking on certain links. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – TYPES OF DATA COLLECTED

Personal Data

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include but is not limited to:

  • Email address

  • Mailing address

  • First and last name

  • Cookies and usage data

We may use your Personal Data to send you newsletters, marketing materials, or other information that may be of interest to you. You can opt out at any time using the unsubscribe link provided in our emails.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This may include your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity and store certain information.

Examples:

  • Session cookies (to operate our service)

  • Preference cookies (to remember preferences)

  • Security cookies (for security purposes)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

USES OF DATA

We use collected data to:

  • Provide and maintain our Service

  • Notify you about changes

  • Provide customer support

  • Analyse and improve our Service

  • Detect and prevent technical issues

  • Send you news or offers unless you’ve opted out

SECTION 8 – DATA SECURITY

We do our best to protect your data, but remember that no method of transmission or electronic storage is 100% secure.

SECTION 9 – LEGAL BASIS FOR PROCESSING UNDER GDPR

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data and the context.

We may process your personal data because:

  • We need to fulfil a contract with you

  • You have given us permission

  • It’s in our legitimate interests and not overridden by your rights

  • For payment processing

  • To comply with the law

DATA RETENTION

  • We retain personal data only as long as needed for the purposes set out in this policy.

  • We may retain it as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

SECTION 10 – YOUR DATA PROTECTION RIGHTS UNDER GDPR

You have the following rights:

  • Right to access, update, or delete your data

  • Right of rectification

  • Right to object

  • Right to restriction

  • Right to data portability

  • Right to withdraw consent

We may ask you to verify your identity before responding to such requests.

You also have the right to lodge a complaint with a data protection authority.

ARTICLE 11 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

ARTICLE 12 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting.

If our store is acquired or merged with another company, your information may be transferred to the new owners.

ARTICLE 13 – CONTACT INFORMATION

Univers Cheval is owned by Louis TEMPIER (32 Rue George, 13005 Marseille, FRANCE)

For any questions regarding the Terms or Privacy Policy, please contact: contact@univers-cheval.fr